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Privacy Policy & Terms of Use

The Privacy Policy is an overview of our treatment of customer information that we collect and receive. This information includes a customer's past use of the website, and information that they have disclosed to us at any time. The policy defines personal information as any information about a customer that is personally identifiable. This information includes but is not limited to, name, phone number, email address, address, and applies when this information is not otherwise publicly available. This policy covers only Via Privé employees and does not apply to non Via Privé employees or other companies that Via Privé does not control.

Confidentiality and Security
Via Privé limits access to your personal information to our employees who we think necessitate the need of access to that information in order to provide service and products to carry out their job. We maintain safeguards that follow federal regulations that protect your personal information; these safeguards are physical, electronic and procedural.

Protecting Your Information
Via Privé does not share your personal information with anyone outside of our company that is not affiliated with us. We only share you information in order to provide products/services you have requested, if you have given us your permission to do so, or under these circumstances:
We share the information to our trusted partners who work for or with Via Privé and within our confidentiality agreements. These partners may access your information and use it to help Via Privé communicate with you about our special deals or news.
We will answer and follow orders of subpoenas, court orders, other legal process, to establish or exercise our rights as a company or to defend ourselves against legal action. Via Privé finds it necessary to share certain information in the instance of investigation, prevention of, or action against illegal activities, fraud, situations that pose real danger to any person, situations that violate the Via Privé terms of use, or in other circumstances where it is required by law.

Data Security
The Via Privé web site involves procedures of physical, electronic and administrative nature to safeguard your confidentiality. These procedures include Safeguard Sockets Layer (SSL) for financial transactions. We use Safeguard Sockets Layer encryption to protect your online information, and we also protect that information in our offices and facilities. Your personal information and access to it is always restricted. Our staff who needs to access your information to perform their role or carry our services for you, are granted this access. Lastly, we depend on third-party providers for the physical security of our computer hardware. After research and experience, we believe and support that their security measures and procedures are sufficient.
We follow the industry-standard precautions to protect your personal information, though we cannot 100% guarantee your security. This type of complete security does not currently exist online or off.


Collecting Information

Via Privé collects information when you: create an account with Via Privé, when you visit the Via Privé website or the web pages of certain Via Privé partners and affiliates, and when you enter sweepstakes or promotions that require your information. We may combine your information from the information available from other business partners or companies. In creating an account with Via Privé, we require your name, email address, date of birth, gender, zip code, interests and occupation. After creating an account and signing in when you visit the site, you will not possess anonymity. Once on our site, Via Privé collects information automatically onto our server logs. This is information from your browser including your IP address, cookie information related to Via Privé, and the individual pages you request. We use this information for the purposes of customizing the web content you see, more easily fulfilling your requests for our products and our services, to improve our site and our customer service, to contact you, to conduct research on our customer demographic, and to provide information to internal/external clients that will remain anonymous.

Cookies
Via Privé has the right to set and to access Via Privé cookies on your browser. Via Privé permits certain companies to advertise on our pages and thus have the right to set and access their cookies on your browser or computer. Those companies use of your cookies follows the terms outlined in their privacy policy, not in this one.

Your Information
It is your right to edit your account information at any time. We maintain the right to contact you with certain service announcements, administrative communication, and newsletters, all of which relate to the Via Privé service. These communications are considered part of your Via Privé account and we reserve the right to send them to you without offering you the opportunity to opt out. Deleting your account is possible by contacting Via Privé.

Non-Confidential Information
Except for information necessary to place an order, we do not want you to send to us any confidential or proprietary information through this web site. Any information, materials, suggestions, ideas or comments sent to us will be considered non-confidential, and by submitting it, you are giving us the absolute right to use, modify, reproduce, transmit, display and distribute it for any purpose whatsoever, with no payment or other compensation to you. However, we will not use your name unless we are required by law to identify the source of the materials, information, suggestions, ideas or comments, or unless we first obtain your permission.

Errors and inaccuracies
We always try to provide complete, accurate, up-to-date information on our web site. Unfortunately, despite those efforts human or technological errors may occur. This site may contain typographical mistakes, inaccuracies, or omissions, some of which may relate to pricing and availability, and some information may not be complete or current. We reserve the right to correct any errors, inaccuracies or omissions, including after an order has been submitted, and to change or update information at any time without prior notice.

Disclaimer of liability
We make no representations or warranties of any kind, whether express or implied, with respect to this web site, its content, or the information available on or through it; they are provided "as is," with all faults. Except as otherwise provided under applicable laws, we will not be liable for any damages whatsoever arising out of or related to the use of this web site or any other site linked to it. This limitation of liability applies to direct, indirect, consequential, special, punitive or other damages you or others may suffer, as well as damages for lost profits, business interruption or the loss of data or information, even if we are notified in advance of the potential for any such damages.

Applicable Law
By visiting our web site, you agree that the laws of the State of Massachusetts, without regard to principles of conflict of laws, will govern any dispute of any sort that might arise between you and us or any of our affiliates regarding your visit to and use of our web site.

Your Consent
You acknowledge that this Privacy and Usage Policy is part of the Terms of Service, and you agree that using our web site signifies your assent to the Via Privé Privacy and Usage Policy and related terms of use provided above, is subject to all applicable laws, and is undertaken at your own risk. Via Privé reserves the right to change this Privacy and Usage Policy at any time, without advanced notice. If we decide to change our Privacy and Usage Policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it and under what circumstances we disclose it.

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